A) Dissatisfied with Goods
If you are not completely satisfied with your purchase please return the goods - IN THE SAME CONDITION - within 14 days of receipt.
a) Wrong size
b) Wrong colour
c) Wrong item
d) Goods not as described
e) Changed your mind
*Component missing from product
If your item has arrived incomplete i.e. missing a strap, buckle or any other component that is essential to the working of the product please telephone our customer service helpline straight away on: 0845 409 7679 or international 00(44)1476 585112.
Faulty or Damaged Goods
a) Damaged in transit
b) Faulty stitching
c) Flaw in fabric
d) Soiled goods
e) *Component failure i.e. Velcro failure, broken clip
Note: damaged packaging does not constitute refund for damaged goods.
We cannot be held responsible for,
a) Non-delivery of returned goods. For faster refund we recommend proof of posting from your Post Office or Courier
b) Third party delivery delays